I’m so sorry to bother you, but despite waiting I have not received any reminders for ages. Is there anything I can do? I am not at all technically minded and am strugglingto find emails from weeks back, so that I can check the day’s results!! Carole
Hi Carole. Thanks for your message. I’ve just checked and they are definitely going out to you. You may need to check your Junk/Spam folder in case they are showing in there. Please can you have a look and let me know. All the best, Daniel.
Member
Carole
No, definitely not anywhere, not junk, nor spam and there’s one called VIPs but there’s nothing in there either?! Do you have any suggestions, please?
Hi Carole. Can you please confirm that the e-mail address set on your profile is still correct. I see there maybe some issues e-mailing the certain domains. Thanks, Daniel.
Member
Christine Carter
I’m no longer receiving email reminders. I’m not technically minded and have tried adding to safe senders, but no joy, please can you help?
Hi Christine. There was an issue with the reminder e-mail not going out to anyone yesterday, but todays are going out fine. I’ve sent you a reply to your e-mail if you could get back to me with the details please. Thanks, Daniel.
Guest
are reminder emails not working now? there doesn’t seem to be the subscription manager as before
Member
julie Wallace
For some reason I don’t get the reminder email every day and consequently sometimes forget to check the results and enter the competition. Is there a reason for this?Knowing my luck my dob will have come up on the days I’ve missed.
I’m so sorry to bother you, but despite waiting I have not received any reminders for ages. Is there anything I can do? I am not at all technically minded and am strugglingto find emails from weeks back, so that I can check the day’s results!! Carole
Hi Carole. Thanks for your message. I’ve just checked and they are definitely going out to you. You may need to check your Junk/Spam folder in case they are showing in there. Please can you have a look and let me know. All the best, Daniel.
No, definitely not anywhere, not junk, nor spam and there’s one called VIPs but there’s nothing in there either?! Do you have any suggestions, please?
Hi Carole. Can you please confirm that the e-mail address set on your profile is still correct. I see there maybe some issues e-mailing the certain domains. Thanks, Daniel.
I’m no longer receiving email reminders. I’m not technically minded and have tried adding to safe senders, but no joy, please can you help?
Hi Christine. There was an issue with the reminder e-mail not going out to anyone yesterday, but todays are going out fine. I’ve sent you a reply to your e-mail if you could get back to me with the details please. Thanks, Daniel.
are reminder emails not working now? there doesn’t seem to be the subscription manager as before
For some reason I don’t get the reminder email every day and consequently sometimes forget to check the results and enter the competition. Is there a reason for this?Knowing my luck my dob will have come up on the days I’ve missed.
Me too